General terms & conditions

These are the details of the  terms and conditons of our agreement and apply to everything you purchase from Daisy Tree Baby Boutique via our website, please read them carefully. These terms may vary from time to time and you should check before making new purchases, Daisy Tree Baby Boutique reserves the right to do this.
All descriptions of products or product pricing are subject to change, at our sole discretion, at any time, without notice. We reserve the right to discontinue any product at any time.

Computer monitors, tablets, mobile phones vary in the reproduction of colours. Whilst we have made every effort to display as accurately as possible the colours and images of our products we cannot guarantee that your computer monitor's, tablet, mobile phone's display of any colour will be accurate.

Orders

You can place an order for products to Daisy Tree Baby Boutique by completing details using our secure shopping cart. All prices are in £UK pounds sterling, and include V.A.T where applicable providing the delivery location is within the UK. We do not currently post outside of the UK.


Acceptance of Order
Customers buying Nursery Furniture will receive a call from one of our customer service advisers to confirm the order so please be sure to leave a contactable number. We will call regarding stock availability, payment confirmation and to discuss delivery details. At this point, a binding agreement will be formed between us. if we do not accept your order for any reason, or if the price of the product has changed between the time of order and our acceptance, or if a supplementary delivery charge applies, we will email you to advise of the change. You will then have to resubmit your order. Only credit and debit cards are accepted as payment via the Daisy Tree Baby Boutique website, gift vouchers and credit notes are only accepted in-store, they are not accepted as forms of payment on the Daisy Tree Baby Boutique website.


Delivery

Daisy Tree Baby Boutique has 2 options for delivery which will be clear when you place your order and it is also possible to click the collect from shop option.These may be subject to change and you will be notified of this by email or telephone. A customer service advisor will contact you via phone or email to advise you when your goods will arrive if there is going to be any delay. Some furniture may arrive on a pallet, and if there is any surcharge payable by you we will inform you immediately. If you do not wish to pay this surcharge you will be offered the option to cancel your order. For such deliveries, please have help at hand at the delivery address as the driver may need assistance. As the driver is not employed by Daisy Tree Baby Boutique although he will deliver your goods into your home, he may not deliver orders into specified room. Please note that we offer a furniture delivery and assembly service in some areas. This service is carried out by our own transport and by fully qualified and experienced fitters. Please email hello@daisytreebabyboutique.co.uk for prices and areas covered. PLEASE NOTE we only deliver to mainland UK addresses, orders outside Mainland UK are  NOT accepted.

Please note we only deliver to billing address - for the safety of our customers.
Please note that we are unable to send goods outside of the UK or to BFPO addresses. Goods will be delivered within all day deliveries (9am - 6pm generally) Monday to Friday only.


Secure Payment

Payment is taken through WorldPay, who process and take all payment. This is done at the time of your transaction. The only details we keep are the details you give us at registration.


Right to Withdraw

You have the right to withdraw from this agreement but this right ends fourteen days after the day we deliver the products to you. Any amounts you have been charged will be repaid to you by way of credit to your account within 30 days. However, in the event where we have already delivered or dispatched your ordered products, you may return the products to us at your own expense, which will be arranged by one of our customer services advisors. Goods may also be returned to our store, but this MUST be arranged first with a customer services advisor, and refunds will not be handled in store. Any products returned must be recieved to us in the same condition and packaging as we delivered them to you. To avoid this, we recommend that you advise as soon as possible if you wish to exercise this right to withdraw. If you wish to withdraw, please email us as soon as possible. Our email address is: hello@daisytreebabyboutique.co.uk.


Warranties

The products which are sold via this website have been manufactured to comply with statutory legal requirements and relevant safety standards of the UK. All of our products are covered by a manufacturers warranty (and each manufacturer offers a different length of warranty) for defects in manufacturing and or materials. Please enquire at the time of purchase. We will collect your faulty products, and arrange repair if you are not able to return to store.We will advise you of times. If we are unable to repair, a replacement will be offered. If we are unable to replace, we will refund your money, provided the instructions of governing the use of the producs have been followed and there has been no misuse. Any items being returned for a refund must be returned complete, including all accessories. If accidental damage occurs or the guarantee has expired, a repair may be possible at a charge. If at any point, you wish to find out more information or have a query on any products, please do not hesistate to email us: hello@daisytreebabyboutique.co.uk.


Complaints

If you have any complaints, comments or suggestions about our website, products or services, please contact us by email at hello@daisytreebabyboutique.co.uk. You can also write to us at- Daisy Tree Baby Boutique, Unit C, Ryehill, Oyne, Aberdeenshire, AB52 6QS


Product Descriptions

To the best of our knowledge, the product descriptions on this site are accurate and up-to-date, but due to product development, design and specification changes, there may vary from time to time. The images on our site are to assist with your selection, and you may find a slight variation in colours. All weights, measurements and age dimensions are approximate.


Privacy 

Daisy Tree Baby Boutique will not sell, transfer or give freely your personal information to any company or organisation without your consent, except to comply with laws or regulations of the government or any other regulatory body, or to protect the rights of Daisy Tree Baby Boutique. We will not send you any unsolicited advertising material.



Contact us

If you require further information please email us: hello@daisytreebabyboutique.co.uk, find us on facebook with our page www.facebook.com/Daisy Tree Baby Boutique or on Instagram @daisytreebabyboutique or by writing to us- Daisy Tree Baby Boutique, Unit C, Ryehill, Oyne, Aberdeenshire, AB52 6QS


Tel - 01464 851687